Water Service - Connections & Disconnections
Last Updated: January 24, 2024
Application for water and sewer connection and disconnection.
Water
Water & Sewer
Last Updated: April 24, 2024
Water and sewer connections; link for existing services and instructions for new construction.
Cost of Services Study
Last Updated: June 20, 2018
The Public Utilities Department has completed a Cost of Service Study which serves as a platform for determining water rate structure for the City’s users.
Public Notice of Smoke Testing
Last Updated: August 22, 2019
Public Utilities will be smoke testing the sanitary sewer system in Harrisonburg until the end of October.
Public Utilities Contact Information
Last Updated: September 27, 2022
Phone, fax, address, hours, and email information for Public Utilities (Water and Sewer services).
Public Utilities Conservation Efforts
Last Updated: July 2, 2024
The Virginia Department of Environmental Quality issued a Drought Warning for Rockingham County, including Harrisonburg. While our water supplies remain adequate, Harrisonburg’s daily water demands have been high in recent days at 8 to 10 million gallons per day. Consider conservation efforts for your home or business.
Public Utilities Utility Management Strategies
Last Updated: September 18, 2024
Information for Public Utilities water and sewer engineering and construction projects, manuals and helpful links.
Customer Accounts
Last Updated: June 26, 2024
The Billing Division of the Department of Public Utilities currently manages all water and sewer accounts.
Leak Checks
Last Updated: April 17, 2023
Homeowners are responsible for the water lateral from the meter to the home and for the plumbing inside the home.
Water Quality
Last Updated: April 10, 2024
Harrisonburg Public Utilities Department consumer confidence report.