Public Utilities

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Current Size: 80%

Department of Public Utilities 

Utility Management Strategies

About Public Utilities (PDF file)


Pay Water Bill

Pay Water Bill

About Water and Sewer

About Water and Sewer Service

Application for Service

Water Service
Connections /


Customer Accounts

The Department of Public Utilities is responsible for providing water and sewer services to residences and businesses in the City of Harrisonburg and some in neighboring Rockingham County.  Currently, this department manages approximately 16,000 accounts.  This department not only provides water for drinking, bathing, cleaning, recreational use, industrial supply, and fire protection but also provides waste disposal in the form of sewer services. 

More than 50 employees work for the Department of Public Utilities to answer questions, respond to emergency situations, and provide services to both current and prospective customers.


Utility Customer News: